Privacy Policy for Street Snooker X by Playinnovation

Effective Date: 29th September 2024

At Playinnovation Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our contact form and the Street Snooker X mobile app (the “App”). Please read this policy carefully to understand how we treat your personal information.

Information We Collect

We may collect and process the following types of data when you use the Street Snooker X app:

Personal Information you provide

– Account Information: If you create an account, we may collect your name, email address, username, and password.

– Communication Information: If you contact us through the app, we may collect your contact details and any content of the communication.

Automatically Collected Information

– Device Information: Information about your mobile device, including device ID, operating system, IP address, and app usage.

– Location Data: With your consent, we may collect real-time location information to help you locate nearby physical installations of Street Snooker.

– App Usage Data: We may collect data about how you use the app, such as features accessed, time spent in the app, and in-app preferences.

Third-Party Information

If you sign in or connect through third-party services (e.g., Apple ID, Google Play), we may collect information from those accounts as permitted by your settings with those services.

On-Site Data Collection

When you visit the real-life installations promoted in the Street Snooker X App, we may collect additional information such as game usage, interaction data, and location-specific activities. This data may be used to improve our services, analyze user behaviour, and enhance the app’s functionality. Any personal data collected during your visit to these installations will be treated in accordance with this Privacy Policy.

Third-Party Websites

Certain features of the real-life installations may include QR codes that direct you to third-party websites. These websites operate independently from Playinnovation Limited, and any data you provide or that is collected by these third-party sites is subject to their own privacy practices. We recommend reviewing their privacy policies and terms of use before providing any personal data.

How We Use Your Information

We use the information collected from you for the following purposes:

– To Provide and Improve the App: We use the data to ensure the app functions correctly, to enhance the user experience, and to make updates based on user feedback.

– Personalization: We may use your data to provide personalized content and recommendations based on your usage and location.

– Analytics and Research: We collect anonymized data to analyze trends and improve the app’s performance and functionality.

– Marketing and Communication: With your consent, we may send you promotional materials about updates or new features in the app.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following ways:

– Service Providers: We may share information with third-party vendors who help us operate, maintain, and improve the app.

– Legal Compliance: We may disclose your data to comply with legal obligations, court orders, or governmental regulations.

– With Your Consent: We may share your data if you explicitly agree to it in certain circumstances (e.g., sharing achievements on social media).

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Your Data Rights

Depending on your location, you may have the following rights under applicable data protection laws:

– Access: You can request a copy of the personal data we hold about you.

– Correction: You can request that we update or correct any inaccurate data.

– Deletion: You can request that we delete your personal data, subject to legal obligations.

– Data Portability: You can request a copy of your data in a structured, machine-readable format.

– Opt-Out of Marketing: You can unsubscribe from marketing emails by following the instructions in the email.

Security of Your Data

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee complete security. If you suspect a security breach, please contact us immediately.

Children’s Privacy

The Street Snooker X app is designed to be family-friendly. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that a child’s personal data has been collected without parental consent, we will delete it.

Third-Party Links and Services

The app may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices or the content of these third-party services. Please review the privacy policies of those services before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you of any significant changes by posting the updated policy within the app. The date of the latest revision will always be noted at the top of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Playinnovation Limited

Address: Iveco House, Station Road, Watford, WD17 1ET

Email: contact@playinnovation.co.uk

Phone: 02034095303

www.playinnovation.co.uk